Manawa Partner FAQ: Answers to All Your Questions
Welcome to the FAQ article dedicated to answering the most common questions our outdoor activity partners ask. At Manawa, we strive to provide seamless support, ensuring you have al
This guide is designed for outdoor activity professionals who sell their activities on the Manawa booking website, or who want to better understand how our automated invoicing and payment system works.
Manawa is a booking website based on a marketplace model. It connects outdoor professionals with clients from all over the world. For every confirmed booking, a clear and fully automated process kicks in, ensuring that payment management is simple, fast, and secure.
Let’s say you sell an activity for €100 (TTC) on Manawa, with a 25% commission:
This commission is considered a standard business expense, like a booking software or a marketing agency.
Once a booking is confirmed, the customer’s payment is stored in a dedicated escrow account under your name.
This account is managed by Manawa as a trusted intermediary, and the funds remain secured until the activity is completed.
All payments are grouped and transferred automatically on the 15th of each month, for all activities completed during the previous month.
You’ll receive a detailed invoice that includes:
Here’s what a typical monthly invoice from Manawa looks like:
Each line represents a completed activity, with the customer’s name, price paid, commission withheld, and the net amount transferred to your account.
You, as a professional, are the one selling your activities. Manawa acts only as a booking platform and collection agent.
This invoice can be forwarded to your accountant and recorded like any other business expense
VAT applies only to partners based in France. If you're VAT-registered, the VAT portion of Manawa's commission is recoverable.
Manawa does not issue invoices to the final customer. If the client requests one, it's your responsibility to provide it.
All necessary information (name, date, price) is listed on your Manawa invoice and is also available in your partner dashboard.
Everything is fully automated:
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